Driving factors for ICT service outsourcing
Recent research has discovered a range of driving factors for ICT service outsourcing:
• cost differentials in labor and other costs
• availability of cheap labor and access to knowledge
• cost savings achieved by economies of scale through consolidating activities
• corporate restructuring including concentration on core business activities
Closely linked with corporate restructuring are the quality improvements noted. […]
Offshore outsourcing in South European countries
According to EITO, Southern European countries are forecasted to be less keen on offshoring. However, there are already some Italian companies offshoring to Brazil, and this trend might strengthen in the future. The offshoring model would probably remain attractive for large enterprises and the high end of the mid market. EITO states that offshore spending […]